Travel Aware

As a first step in planning any trip abroad, please review the following travel advice and information:

Before You Depart

  • Take out appropriate travel insurance before travelling and make sure it covers you for all the activities you want to do.
  • Learn about the laws, customs and entry requirements of the country you’re visiting and understand how they differ from home.
  • Check your passport is valid, fill out the emergency details, look after it while travelling and keep it in a safe place. Make sure you have all necessary visas.
  • Make copies of important travel documents, take a picture or make copies and store them securely using a secure data storage site.
  • Research vaccinations or any other medical requirements for your destination, and if necessary visit a travel health clinic before you travel. 
  • Tell your friends or family about your travel plans and where you’re going and leave emergency contact details.
  • Take enough money with you and have access to emergency funds.
  • Ensure you take the contact details of the local Consulate in case of emergencies.
  • Understand what consular staff can and can't do to help you.
  • Act responsibly, and be responsible for yourself when abroad

Your government’s Foreign Office has up-to-date advice on staying safe and healthy abroad. The advice can change so check regularly for updates. 

Swim Safe

Swimming is a fun and important part of a holiday – and a great way to enjoy some exercise, but remember that local rules, flag systems, beach currents and where swimming may be permitted are different and vary from country to country.

There are lots of things to consider before swimming on holiday, from whether your swimming technique is up to scratch to beach safety. Here are some tops tips for safe swimming which is applicable throughout the year, wherever you choose to travel on your holidays.

Make the most of your time in the water

  • Brush up on your swimming skills before you go away. If you’ve got kids then get in the water with them – it’s easier to keep an eye on them as well as good fun – remember children should always be supervised in or near water.
  • Be aware of your surroundings
  • Check warning flags and signage on the beach.
  • Beware of dangerous beach currents: these can be very powerful. Ask locally if there are any known dangerous currents or dangers caused by the tides and avoid swimming in these areas. Learn how to spot a riptide.
  • Beware of underwater hazards, such as reefs, rocks, sudden changes in depth and marine life.
  • Only dive where it is permitted to do so, and don’t dive or jump from rocks, piers, breakwaters, poolside furniture or decorative pool features.
  • Always follow pool rules, pool safety signs and local signs. 
  • Check the pool layout to know where the deep and shallow ends are, especially before jumping or diving in.

Follow safety advice

  • Speak to our staff, hoteliers or local people about local beaches, beach currents or pools.
  • Read the pool safety rules before you swim and remember, not all holiday accommodations employ lifeguards.
  • Never swim where a sign says not to e.g. in zoned areas for jet boats or jet skis.

Look out for others

  • Never swim alone, ‘buddy up’ with others in your party.
  • Children should be supervised by an adult at all times and never left unattended, even if a lifeguard is present.
  • Armbands can be a good training swimming aid for children but are not a substitute for supervision.
  • Never swim at night, after drinking alcohol.
  • Know how and where to get help, if you see someone in difficulty; raise the alarm preferably the emergency services – ensure you know the correct number for the country you’re in.

Don’t overestimate your ability

  • Consider lessons before you go if you think you might need them to learn proper swimming technique.
  • Even if you regularly swim in a pool, remember that open water swimming can be very different.

Quad Bike and Moped Safety

We would advise customers against hiring mopeds whilst overseas, and to only ride quad bikes as part of an organised excursion. While these vehicles may be fun to drive, they can also leave riders very vulnerable on the road. There will always be safer alternatives to hiring mopeds or Quad bikes, including hiring a car, taking a taxi or using public transport.

It’s also important that holidaymakers are aware of the limitations and exclusions of standard travel insurance policies – many of which will not cover accidents from quad bikes and mopeds, leaving seriously injured holidaymakers facing unaffordable medical bills.

Hotel Balcony Safety


Top tips for balcony safety

  • Never lean over, sit or climb on the balcony wall or railings
  • Don’t try to pass items to someone on another balcony
  • Don’t climb from one balcony to another
  • Never stand on balcony furniture
  • Never jump into the pool from your balcony
  • Take extra care on balconies after drinking alcohol as your judgement may be affected.