Before You Travel | How to Get There | Check In/Check Out | What's On Board | What to Bring | Health & Safety

This page provides useful planning, pre-departure and travel information. From servicing airports to base arrival procedures, it will tell you what to expect to make your holiday smooth and care free.

 We suggest you read the following information carefully several weeks prior to departure and also print a copy to take with you.

COVID-19 Travel Guidelines

We are happy to announce that our Tortola marina is now open*.

*The Government of the Virgin Islands has imposed a travel ban on travellers from or connecting through the Dominican Republic.

While the BVI are opening their borders for international travellers, certain Policies and Procedures will need to be followed when entering the country, before, and during your stay there. Please stay informed and follow all requirements, which as of 10 November 2020 include: 

  • All travellers must present a COVID-19 RT-PCR Negative (Swab) Test taken within five days prior to arriving in the BVI, and within three days prior to arrival for all travellers from medium and high-risk countries. A traveller who tests positive before arrival will not be permitted entry to the Virgin Islands. Children under the age of five are exempt from the testing protocol.  
  • Travellers are to begin the process of registration within 7 days of their planned travel date to comply with all requirements and procedures.. Applications on the BVI Gateway portal must be COMPLETED at least 24 hours before travel date and time. 

    All applicants in PENDING status, who have not completed their necessary requirements 24 hours prior to travelling, will be DENIED. 
    • Only NASOPHARYNGEAL RT-PCR tests are accepted for passengers 5 and over.
    • For Tech Support or Questions:
  • All travellers must be issued a  BVI Gateway Traveller  Authorisation  Certificate prior to arrival. You will download the Contact Tracing Mobile App when you arrive in the BVI. The cost of the two COVID-19 tests and the Contact Tracing bracelet and app is approximately $240.55 AUD per person. 
  • All incoming travellers will be tested on arrival. The average turnaround time for results is 18-24 hours. If the results are negative, you are required to quarantine at a Gold Seal Certified accommodation or aboard an approved vessel and must take a test after four days of quarantine. Vessels will be able to move within the territory during the four-day quarantine period, however, vessels may only moor  at sites approved  by the Minister for Health and Social Development in consultation with the Minister for Natural Resources, Labour  and Immigration (list of approved moorings sites). After the four-day quarantine, travellers will be able to move freely within the territory. 
  • Starting the 26th of January, the U.S. Government will require all travellers coming from international countries - including U.S. citizens - to present negative test results within 3 days of departure aboard a flight. Antibody tests and vaccines are not accepted. The cost of this test is approximately $75 USD. For 7 or 8-day charter guests, the Day 4 test results will satisfy this requirement. For guests staying longer than 8 days, an additional test would be required to enter back into the U.S.
  • traveller who tests positive at any stage upon arrival must quarantine for 14 days (or 10 days if testing positive on day four). 
  • Travellers must wear a face mask in all public spaces and must always keep a safe distance of 1.5 - 2 metres.
COVID-19 Testing Sites
The main testing lab is Peebles Hospital in Road Town. Test results take 24 to 36 hours. The BVIHSA is advising customers to work towards the 72 hour time frame to allow for the accurate completion of the paper work. An appointment can be made via email at [email protected] and must mention airline and departure, or by contacting the BVIHSA hotline at 284-852-7650. Scheduling an appointment is best, however, the facilities accepts walk-ins (dependent on the doctors availability). Doctors are usually at the testing site from 8 a.m. to 11 a.m.. The results are required to be picked up from hospital before your departure. You will not be emailed the results of this final test. Another testing facility can be found on Virgin Gorda at Iris O'Neal Medical Clinic. 

Smartraveller.gov.au and the Government of the Virgin Islands are good sources of information.

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Before You Travel

The Moorings 
Wickhams Cay II  
PO Box 139, Road Town  
Tortola, British Virgin Islands

Base Hours  
The base is open from 7:00 AM to 11:00 PM, seven days a week (evening staff to cover until all flights have arrived).

July – September: our hours are 8:00 AM to 10:00 PM

Time Zone
UTC/GMT -4 hours

Tourist Information Center 
Road Town, Tortola, BVI 
Tel: (284) 494-3134 | Fax: (284) 494-3866   
E-mail:   [email protected]

General Information
Area: 59 sq. miles (153 sq. km.)  
Population: 18,000   
Official Name: British Virgin Islands 
Capital City: Road Town on Tortola  
Official Languages: English  
Religion: Christian  
Government: British Dependent Territory   
Climate: Tropical with its rainy season from June through November. For more information, view this destination's Cruising Conditions.

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How to Get There


Terrance B. Lettsome International Airport (EIS)

Cyril E. King International Airport (STT) – You will need to take the Roadtown Fast Ferry into Roadtown Harbour, Tortola

Please note the ferry tickets can currently only be purchased directly with the ferry operators. You can find the schedule (2 ferries per day with limited capacity) as well as further information on the entry/exit protocols if travelling to the BVI by ferry on the BVI Ports Authority web page.

*If you travel via St. Thomas, enjoy the benefits of the BVI Tourism Board Meet and Greet service. Staffed with a professional team of tourism ambassadors, the USVI Greeter Program is structured to accommodate guests who seek connections to taxis, ferries, the seaplane, luggage inquiries, and more. The service is accessible from kiosks stationed in the Cyril E. King Airport and the Edward Blyden Marine Terminal in Charlotte Amalie. For additional information, you may contact Mr. Kevin Hughes at the British Virgin Islands Tourist Board by email: [email protected] or by phone: 1.284.494.3134.

Terrance B. Lettsome International Airport to the Base 
Take this opportunity to pre-book your premium transportation to The Moorings Village on Tortola, for a stress-free travel experience. Our dedicated transfer service tracks your flight to ensure a taxi bus with Mooring's signage is awaiting your arrival, with:

  • Air-conditioned minibusses serving complimentary bottled water, from Beef Island direct to The Moorings Reception area
  • Reliable on-time service
  • Special contracted rates & taxi/ferry packages
  • No delays waiting for taxis to arrive, or fill up with random travelers

To book your transfers with The Moorings, call 1800 553 720.

Cyril E. King International Airport in St. Thomas to the Base  
For your convenience, you may purchase your ferry tickets or a combination of ferry/taxi tickets in advance of your charter. The distance is approximately 60 min by ferry transfer. 

Please note the ferry tickets can currently only be purchased directly with the ferry operators. You can find the schedule (2 ferries per day with limited capacity) as well as further information on the entry/exit protocols if travelling to the BVI by ferry on the BVI Ports Authority web page.

Round Trip Cost with Shuttle: $90 USD per adult round trip ($74 USD per child) including a shuttle to and from St Thomas to Road town and back no stops. 
Round Trip Cost without Shuttle: $60 USD round trip ($40 USD per child) excluding shuttle. 
St. Thomas Port Tax: A $10 USD Port Tax is required for anyone leaving St. Thomas traveling to Tortola. This can be paid in cash at the Ferry desk upon check-in.

To view the full ferry schedule, please visit roadtownfastferry.com. When booking your ferry please ensure that you are allowing yourself enough time to get through security and customs.

Please contact our Holiday Planning Team at 1800 553 720 for more details regarding all available options or to book your transfers.

Car Rentals 
Major car rental agencies, such as Hertz and Budget, as well as local ones, are available on Tortola. The client will need a BVI license, obtainable with a valid driver's license for $10 USD per driver.

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Check In/Check Out

Check In Procedures 
Charter Start Time: 12:00 PM 
Sleep Aboard: Time: 6:00 PM  
Briefing Times: Monday through Friday – 9:30 AM, 12:00 PM, 4:00 PM & 7:00 PM* 
Saturday and Sunday – 8:30 AM, 12:00 PM, 4:00 PM & 7:00 PM*

*4:00 PM and 7:00 PM briefing times are sometimes available for customers who have booked an Evening Start as part of their reservation and cannot be guaranteed on a daily basis. Please inquire with the base staff upon check-in to confirm that day's briefing schedule.

All skippers must attend a Chart Briefing which covers all you need to know about the cruising area, use of the VHF radio, how to call for assistance, and more. A Boat Briefing will also be provided onboard your yacht.

Late Arrivals  
If arriving after hours, a message will be left on the front door indicating the location of your boat. The Chart Briefing and Boat Briefing will be held the following morning prior to departure.

Check Out Procedures
Charter End Time: 11:00 AM for Sailing Charters & 10:00 AM for Power Charters

A debriefing and final walkthrough will be done upon return so please allow enough time to complete this before the charter end time.

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What's on Board

Coolers are available at the base on a first come first served basis at no additional charge. Only one per boat.

Moorings Care packages are included on every yacht. These packages contain some of the basics to get you started for your vacation. Additional items are available to be purchased and delivered directly to your yacht. Visit our Provisioning Page to learn more.

Mobile phones 
Check with your service provider for information about cell coverage in this region. 

A mobile phone is available free of charge if you wish to have one. A security deposit of $200 USD against loss of the equipment is needed upon departure. On average half the cost of an international cell on roaming, you will only be charged for the calls you have made. View our extras page for available wireless communications packages.

While most of our newer boats have Bluetooth capability, we cannot guarantee all boats are outfitted with this equipment. For your convenience, we highly recommend you bring an AUX cord so you can listen to music from your mobile devices.

In the BVI, 110/60V AC, 60 HZ standard US 2-pin plugs are used. The Moorings docks are equipped with 110V power outlets. All yachts are equipped with power cables and 110V plugs. Yachts must be hooked into shore power or must have the generator on (if applicable) to use the boat outlets for hairdryers, computers, etc. There is a 12V cigar lighter outlet by the chart table on all of our yachts and many yachts now have USB ports. Some larger vessels may be outfitted with Three Phase Electricity. 

For more information on what's included on your yacht, please view the full list here for Bareboat Charters or here for Crewed Charters.

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What to Bring

Customs & Immigration
Entry, exit, and visa requirements depend on the locations you are departing from and traveling to. You are responsible for having the correct documents so make sure to check with the consulate of the countries you plan to visit before you travel. Visit travel.state.gov for the latest information.

Cruising Licenses
A formal sailing license is not mandatory to charter here. A completed Sailing or Power resume is required to ensure you have the necessary experience required to charter yourself.

Luggage & Packing List
Soft-sided luggage or duffel bags are best, as luggage storage space on your yacht may be limited. We have no facilities for holding luggage at the base. Pack lightly and review our suggested packing list for required and necessary items to bring.

  • Pack essential prescription medicine and change of clothing in a carry-on bag*
  • Passport and other travel documentation
  • Tickets and paper confirmations for pre-planned activities
  • Light-colored, light-weight clothing
  • Formal wear for upscale dining establishments
  • Swimwear and cover up
  • Hats and sunglasses
  • Sandals and flip-flops
  • Athletic shoes and hiking boots
  • Travel-sized toiletries and hygiene products
  • Insect repellent and OTC pain relievers/ointments
  • AUX cable for playing music through your device

  • 12V DC to 110V AC power inverter (for boats without generators**)

  • 12V to USB power adapter for charging mobile devices

*We would highly recommend packing prescription medicine and essential clothing (swimsuit, t-shirt and shorts) in your hand luggage as occasionally your luggage may arrive at the base after you do.

**All boats include a 12V DC outlet (a "car" outlet). Boats with generators have 110V outlets in the Caribbean and 220V in the Mediterranean and Exotic locations.

The use of flying drones may be restricted in some areas. For current drone regulations in this destination, please visit  bvi.gov.vg .

US Dollars and US traveler's checks are used throughout the BVI. Visa and MasterCard are also accepted in most places.

A 10 to 15% tip is standard at restaurants, taxis, etc., as well as $1 USD per bag for bellhops.

Taxes & Fees
You might incur some costs while on charter such as mooring and docking fees or cruising taxes. We highly recommend bringing enough of the local currency to cover these costs as they are not always payable by USD, debit, and/or credit cards. Please see our Base Notes for additional information.

Security Deposit
A security deposit must be paid at the base by Visa or Master Card and is refundable at the end of your charter subject to there being no loss or damage. To significantly decrease your security deposit, purchase our Yacht Damage Waiver insurance ahead of time.

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Health & Safety

Vaccination and Immunisation Information
This destination is generally risk-free of contagious disease. Visit cdc.gov for the latest information.

Travel Advice  
Current travel and safety information can be obtained by visiting travel.state.gov

Travel Insurance
The Moorings offers comprehensive travel insurance for your peace of mind. If you have your own travel insurance, verify that it covers the destinations and activities of your Moorings holiday.

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*Please note country entry/exit and vaccination/immunisation requirements can and do change. The Moorings is not accountable for these requirement changes and we advise visiting the destination's authority website to receive the latest updates.

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